Billing Clerk and Administrative Assistant

Job Overview
We are seeking a detail-oriented and organized Billing Clerk/Administrative Assistant to join our team. The ideal candidate will be responsible for managing billing processes, ensuring accuracy in invoicing, and providing exceptional customer service. This role requires strong computer skills and proficiency in various software applications, including Microsoft Office. The Billing Clerk will also handle clerical tasks and support office staff, contributing to the overall efficiency of our office.

Responsibilities

• Process billing statements and invoices accurately and in a timely manner
• Maintain organized records of all billing transactions and customer accounts
• Handle inquiries related to billing from customers via phone and email
• Process and Maintain Building Permits
• Perform data entry tasks, ensuring accuracy in all information entered
• Assist with filing, proofreading documents, and maintaining office organization
• Manage multi-line phone systems to direct calls appropriately
• Provide customer support by addressing concerns or questions regarding bills
• Collaborate with other departments to resolve billing discrepancies
• Support front desk operations as needed, including greeting visitors and managing calendars

Qualifications

• Previous experience in a billing or clerical role is preferred
• Proficiency in Microsoft Office Suite and other office software
• Strong organizational skills with attention to detail and accuracy
• Excellent typing skills with a focus on data entry efficiency
• Experience in customer service or administrative roles is highly valued
• Familiarity with office management practices and phone etiquette is essential
• Ability to manage time effectively while handling multiple tasks simultaneously

Join our team as a Billing Clerk/Administrative Assistant where your skills will contribute to our community!